How it all started
Brett starts out like any normal guy, working an average 9 to 5 for years.
He’s a graphic designer working on landing pages, logos, brand designs, etc. Simple work that pays the bills.
But like any aspiring entrepreneur, deep down, he’s thirsty for something more.
Something he could truly own.
Then, one day, everything changes when he comes across a peculiar website.
It’s a subscription service offering “unlimited graphic design” for businesses.
Instead of charging by the project or by the hour, this agency charges a monthly recurring subscription fee for unlimited graphic designs.
And by the looks of it, they’re doing really well.
They even have a brick-and-mortar location with a few employees.
And this is the moment that Brett gets his business idea.
He decides he’ll do the same thing.
He’ll start his own agency, but instead of charging clients by the hour, he’ll just charge them a subscription fee.
And instead of getting on sales calls with clients, they can instead purchase his services directly on his website.
But most importantly, instead of building a whole team, he’ll just do it himself as a side project to earn some extra income.
12 hours and $29 later, Brett puts up a simple landing page and calls it DesignJoy.
And within just 24 hours, he gets his first paying client.
That’s pretty fast, right?
Well, that’s the first key step in Brett’s genius playbook.
Step #1: Demand Based Pricing
The hardest thing to do in business? Get your first paying customer.
For most people, it takes months to finally get one person to hand their money over to you.
And honestly, most people quit before they even get this first customer.
But Brett skips this whole problem by making one key decision.
He GROSSLY undercharges for his service.
When he throws up that landing page, he sets his price at $449/month.
Yes, you heard that right. Unlimited design requests for 449 bucks.
The price is too good to be true, but guess what, it gets him his first customer in less than 24 hours.
And that’s the genius behind it.
Of course, this business is not scalable at that price point.
But Brett understands the power and speed and momentum.
And instead of waiting around for months for someone to pay him $5,000/month, he throws himself into the fire.
This is where Brett succeeds, whereas most others fail.
He’s willing to put his ego aside to put in thousands of reps - even though he’s basically working for free.
And these reps are the ones that eventually turn him into a world class designer.
His niche starts to notice, and then his services become more in demand.
And when demand increases, then he does the obvious.
He raises his prices!
He goes from $449 to $1,000 per month.
Then from $1,000 to $3,000 a month.
Then from $3,000 to $5,000 a month.
And now, he even charges $8,000 a month.
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Today, he only needs 16 clients paying $5,000/month to make about $1M/year.
And this is all because he was willing to undercharge for his service and willing to do the work.
That brings us to step #2 of Brett’s solopreneur playbook.
Step #2: Boundaries
If I could sum up Brett’s success in one word, it would be this:
Boundaries.
Let me explain.
So at this point, Brett’s put in the reps, he’s raising his prices, and now he has customers coming out of his ears.
But this is actually a problem because Brett is a one-man band.
He finds himself working 16-hour days on the verge of burnout.
The solution? Hire more people, right?
But Brett doesn't want to hire people. He wants to be a solopreneur.
So… he comes up with a creative solution.
He decides to break the rules… by creating 2 rules.
1. Clients must submit design requests asynchronously via a Trello board, and
2. Clients can only have 1 design request at a time.
Everything must go through this Trello board (real example from one of his clients):
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No calls. No meetings. All client requests must be defined in writing.
Once the client has submitted an active request, they’re not allowed to change it, or submit another one.
This gives Brett a few days to deliver the work; once completed, the client can submit another request.
Because of this, clients spend more time making sure their requests are fully fleshed out and complete.
Which actually leads to them sending fewer requests.
And it saves both of them countless hours of meetings.
This is what I call boundaries.
He doesn't do this because he's an asshole. He does it because he has to.
Brett creates these boundaries to protect his precious time - so he can spend it doing what he loves: creating designs.
Without these boundaries, he wouldn’t be able to make over $1M/year with zero employees.
And he’d probably would lose his sanity and burn out.
Many clients probably don’t like these boundaries, but that’s fine.
There are many that actually do, and those are the ones he works with.
And that brings us to the next key move from Brett’s playbook.